At Mulia88, we handle your personal data with the same care and integrity that underpins everything else we do. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and what rights you have over your own data.
We collect only the information genuinely necessary to operate your Mulia88 account, process transactions, and satisfy regulatory obligations. Nothing more is gathered without your explicit consent.
All data transmitted between your device and the Mulia88 platform is protected by TLS/SSL 256-bit encryption — the same standard used by Malaysia's leading financial institutions, including Maybank and CIMB.
Your personal information is never sold, rented, or traded to third-party advertisers. Data shared with partners — such as payment processors like Touch 'n Go eWallet, DuitNow, and FPX — is strictly limited to what is required for that specific transaction.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. Requests are handled by our support team and actioned within a reasonable timeframe in accordance with applicable data protection standards.
We use cookies and similar technologies solely to improve your experience, maintain session security, and analyse platform performance. No third-party tracking cookies are used for cross-site advertising profiling.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data is securely deleted or anonymised when the retention period expires.
This Privacy Policy (the "Policy") is issued by Mulia88 (hereinafter referred to as "the Company", "we", "us", or "our") and applies to all personal data processed in connection with the operation of the Mulia88 platform, accessible at mulia88.cam, and any associated mobile-optimised services (collectively, the "Platform").
The Company is committed to protecting the privacy and personal data of all individuals who interact with the Platform, including registered players, visitors, and prospective users across Malaysia — from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, Shah Alam, and beyond. This Policy explains in clear terms how we collect, use, store, disclose, and protect your personal information, and what rights you hold in relation to that information.
By accessing the Platform, creating an account, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data in the manner described herein. Where consent is the legal basis for processing, you may withdraw that consent at any time, subject to the conditions set out in Section 11 of this Policy.
This Policy should be read in conjunction with our Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
For the purposes of this Policy, the following terms shall carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that directly or indirectly identifies a natural person, including but not limited to name, identification number, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction, whether by automated or manual means. |
| "Data Subject" | The natural person to whom Personal Data relates — in most cases, the registered Player or Platform visitor. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, Mulia88. |
| "Third Party" | Any natural or legal person, public authority, or other body that is not the Data Subject, the Company, or persons authorised by the Company to process Personal Data. |
| "KYC" | Know Your Customer — the identity verification process required prior to first withdrawal, entailing submission of government-issued identification documentation. |
| "Cookies" | Small text files stored on a user's device by a web browser, used to remember preferences, maintain sessions, and collect analytical data. |
The Company collects Personal Data from you in the following categories, depending on the nature of your interaction with the Platform:
Personal Data is collected through the following means:
The Company processes your Personal Data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and operating your Mulia88 player account, including authenticating your identity at login. |
| Transaction Processing | Processing deposits, withdrawals, and all related financial transactions via the accepted payment methods. |
| Identity Verification | Fulfilling KYC obligations to verify player identity and age (21+ requirement) prior to permitting withdrawals. |
| Fraud & AML Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct as required by applicable law. |
| Customer Support | Responding to enquiries, resolving disputes, and providing technical assistance to players. |
| Responsible Gambling | Administering responsible gambling tools including deposit limits, loss limits, session reminders, and self-exclusion programmes. |
| Promotions & Bonuses | Administering bonus programmes, verifying eligibility, tracking wagering requirements, and preventing bonus abuse. |
| Platform Improvement | Analysing aggregated usage data to improve the performance, security, and functionality of the Platform. |
| Legal Compliance | Maintaining records and responding to lawful requests from competent regulatory or law enforcement authorities. |
The Company processes your Personal Data on the following legal bases:
The Company does not sell, rent, or trade your Personal Data to third parties for commercial or marketing purposes under any circumstances. Data may be shared only in the following limited and controlled circumstances:
Transaction data is shared with the relevant payment processor (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX operators, Maybank, CIMB, Public Bank, Hong Leong Bank) solely to process your deposit or withdrawal request. These providers process data under their own privacy policies and applicable financial regulations.
KYC documentation is shared with authorised identity verification service providers for the sole purpose of verifying your identity and satisfying the Company's regulatory obligations. Such providers are bound by strict data processing agreements and may not use your data for any other purpose.
Anonymised or pseudonymised technical data may be shared with fraud detection and cybersecurity service providers to identify and prevent fraudulent account activity, money laundering, and other prohibited conduct.
The Company may be required by law, court order, or regulatory directive to disclose Personal Data to competent Malaysian authorities or other jurisdictional bodies. In such circumstances, disclosure will be limited strictly to what is required by the applicable legal obligation.
In the event of a merger, acquisition, restructuring, or sale of substantially all the Company's assets, Personal Data held by the Company may be transferred to the successor entity. You will be notified of any such transfer in advance, where reasonably practicable, and your rights under this Policy will continue to apply.
The Company retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law or regulation. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account plus 5 years following permanent closure |
| KYC identity documents | 7 years from the date of verification, in accordance with AML obligations |
| Financial transaction records | 7 years from the date of the transaction |
| Betting and gaming history | 5 years from the date of each activity record |
| Customer support communications | 3 years from the date of the communication |
| Technical and device logs | 12 months from the date of collection |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identified individual.
The Mulia88 Platform uses cookies and similar technologies (including local storage objects and session tokens) to deliver a secure, functional, and improved user experience. The following categories of cookies are used:
The Platform does not use third-party advertising or cross-site tracking cookies. Your browsing activity on the Mulia88 Platform is not shared with external advertising networks.
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform's core features.
The Company implements a comprehensive suite of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. These include:
Notwithstanding the above measures, no system of data transmission or storage can be guaranteed to be entirely secure. In the event of a data breach that is likely to result in a risk to your rights or freedoms, the Company will notify affected individuals and, where required, relevant authorities, in accordance with applicable data protection obligations.
Subject to applicable law, you have the following rights with respect to your Personal Data held by the Company. To exercise any of these rights, please contact our support team at [email protected].
You have the right to request a copy of the Personal Data we hold about you, together with information about how it is processed.
You have the right to request correction of any inaccurate or incomplete Personal Data held about you without undue delay.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal obligations.
You may request that we restrict the processing of your data in certain circumstances, for example while a rectification request is being assessed.
You have the right to object to processing based on legitimate interests where your particular situation warrants such an objection.
Where processing is based on consent or contract, you may request a copy of your data in a structured, machine-readable format for transfer to another provider.
We aim to acknowledge all data subject requests within 5 business days and to respond substantively within 30 calendar days. Where a request is complex or voluminous, this period may be extended by a further 30 days, of which you will be informed.
The Mulia88 Platform is strictly intended for use by adults aged 21 years and above. The Company does not knowingly collect, process, or store Personal Data relating to individuals under the age of 21. Registration by or on behalf of a minor is strictly prohibited and constitutes a material breach of our Terms & Conditions.
Where the Company becomes aware, or has reasonable grounds to suspect, that Personal Data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, the data will be securely deleted, and — where required by law or where financial transactions have been conducted — the matter may be referred to the appropriate Malaysian authorities.
Parents and guardians are encouraged to use available parental control tools to prevent minors from accessing online betting platforms. If you believe a minor has registered on the Mulia88 Platform, please contact our support team immediately.
The Platform may, from time to time, contain references to third-party services, including payment processors and game content providers. These third-party services operate under their own privacy policies, which are entirely independent of this Policy. The Company has no control over and accepts no responsibility for the privacy practices or data handling of any third-party service.
We recommend that you review the privacy policies of any third-party payment provider or game supplier before submitting Personal Data to them. In particular, payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and the respective banking partners of FPX will process your payment credentials under their own terms and regulatory obligations.
The Company reserves the right to update or revise this Privacy Policy at any time. The most current version of this Policy will always be accessible on the Platform at mulia88.cam/privacy-policy. The effective date of the current version is displayed prominently at the top of this page.
Where material changes are made to this Policy — for example, changes that affect the categories of data we collect, the purposes for which it is processed, or the rights available to you — we will notify registered players by means of a prominent notice within the Platform and, where reasonably practicable, by email to the address registered on your account.
Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you may close your account in accordance with the account closure procedure described in our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the Mulia88 Data Support team through any of the following channels:
This Privacy Policy was last reviewed and updated on 1 January 2026. The Company recommends that all players revisit this page periodically to remain informed of any updates to data handling practices.
Your personal information is protected by 256-bit encryption, never sold to third parties, and handled with the same diligence we apply to every aspect of the Mulia88 platform. Join over 250,000 Malaysian players who trust us with their game — and their data. For players aged 21 and above only.
Have questions about your data? Contact us via Live Chat or visit our FAQ page. 21+ only. Play responsibly.